Last Updated: 25th of September 2024

Welcome to Juth. These Terms and Conditions govern your use of our website and services. By accessing or using our website (https://www.juthmatcha.com) and purchasing our products, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please do not use our website.

1. General Terms

1.1 Changes to Terms: We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review these terms periodically.

1.2 Privacy Policy: Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of your information as outlined in the Privacy Policy.

2. Product Information and Orders

2.1 Shipping: We ship to Sweden, Denmark and Finland. Shipping costs, delivery estimates, and other terms are provided at checkout. Juth is not responsible for delays caused by shipping carriers or customs.

2.2 Discount Codes and Offers: Discount codes, including welcome codes, are personal and valid for one use per customer only. To prevent misuse, each discount code may only be used once per household or delivery address, regardless of the number of email addresses or accounts.

We reserve the right to refuse or cancel orders where we detect that the same customer is attempting to use multiple accounts or different email addresses to redeem discount codes multiple times to the same delivery address.

By using our discount codes, you agree to these terms.

3. Returns and Refunds

3.1 Return Policy: If you are not satisfied with your purchase, you may return the product, provided that the product is unopened and in its original condition. Please visit our Returns Policy page for more details.

3.2 Refunds: The original shipping cost is non-refundable, and the customer is responsible for return shipping.

4. Intellectual Property

4.1 Ownership: All content on the website, including but not limited to text, images, logos, and trademarks, is the property of Juth or its content suppliers and is protected by intellectual property laws.

4.2 Restrictions: You may not reproduce, distribute, or exploit any content from the website without our prior written consent. Unauthorized use of any content may violate copyright, trademark, or other laws.

5. Limitation of Liability

5.1 Website Use: Juth is not responsible for any damages, losses, or injury resulting from your use of our website, whether direct, indirect, or consequential. This includes but is not limited to technical issues, inaccuracies, or the misuse of our products.

5.2 Product Liability: Juth's liability for any product sold is limited to the purchase price of that product. We are not liable for any incidental or consequential damages arising from the use of our products.

6. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: hello@juthmatcha.com

7. Delivery information & Customer Responsibility

Customers are responsible for providing accurate and complete delivery information when placing an order. Juth is not liable for packages that are delayed, lost, or returned due to incorrect or incomplete address details provided by the customer. If an order is returned to us due to such an error, the customer may be responsible for any additional shipping costs required to resend the order.