Last updated: 7th of September, 2024

At Scandi Matcha AB, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our website, you agree to the terms outlined in this policy.

1. Data Controller

Scandi Matcha AB

Drottninggatan 73A, Stockholm

org.nr 559473-9798

hello@juthmatcha.com

As the data controller, we are responsible for the personal data collected on our website and for complying with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information to process your orders and improve our services. The types of information we may collect include:

• Contact Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit card details and other payment-related information necessary for order processing (processed securely by third-party payment providers).
• Purchase History*: Details of your orders, including products purchased and transaction dates.
• Usage Data*: Information about how you navigate and use our website, such as IP address, browser type, and interactions with the site.
• Cookies: We use cookies to improve your browsing experience, personalize content, and analyze traffic

3. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing: To process and deliver your orders, manage payments, and provide customer support.
• Communication: To send order confirmations, updates, and respond to inquiries or feedback.
• Marketing: To send you marketing communications, newsletters, and offers, if you have opted in to receive them. You can unsubscribe at any time.
• Website Improvement: To analyze website traffic, usage patterns, and customer preferences to enhance your shopping experience.
• Legal Obligations: To comply with legal requirements, such as tax and accounting regulations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations when you make a purchase.
• Legitimate Interest: To improve our website and services, and to communicate with you for business-related purposes.
• Consent: For marketing communications, where you have given us explicit consent.
• Legal Compliance: To comply with legal obligations and regulatory requirements.

5. Data Sharing and Third Parties

We may share your personal data with third parties in the following cases:

• Payment Processors: We use secure payment providers to process your transactions.
• Shipping Companies: To deliver your orders, we share your address and contact information with shipping and logistics providers.
• Service Providers: We work with service providers to manage our website, analytics, and marketing. These providers are required to handle your data securely and in compliance with GDPR.
• Legal Obligations: We may share data with authorities when required by law.

We will never sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. Typically, we retain data related to orders for 3 years.

7. Your Rights

As a customer based in the EU, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You may ask us to correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data, provided there are no legal obligations requiring us to retain it.
• Restriction: You can ask us to limit the processing of your data in certain situations.
• Data Portability: You can request to receive your data in a structured, machine-readable format.
• Objection: You can object to the processing of your data for direct marketing purposes.
• Withdrawal of Consent: If you have given consent for processing, you can withdraw it at any time.

To exercise your rights, please contact us at hello@juthmatcha.com].

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes secure servers, encryption, and access control measures. However, no system is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences, track the performance of our site, and provide personalized content and ads. You can manage your cookie preferences through your browser settings.

10. Marketing Communications

If you have opted in to receive marketing communications, we may use your personal data to send you information about new products, special offers, and other updates related to our products. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at hello@juthmatcha.com.

Please note that even if you unsubscribe from marketing emails, we may still send you transactional or service-related communications, such as order confirmations and shipping updates.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Scandi Matcha AB

Drottninggatan 73A, Stockholm

hello@juthmatcha.com

We take your privacy seriously and will respond to your inquiries as soon as possible.

This Privacy Policy is designed to ensure transparency and comply with GDPR and Swedish data protection regulations. Your trust is important to us, and we are committed to protecting your privacy when you shop our products at Scandi Matcha AB.